Jarla

An integrated AI assistant to help entry-level professionals tackle the language barrier of workplace jargon.

Jarla

An integrated AI assistant to help entry-level professionals tackle the language barrier of workplace jargon.

Jarla

An integrated AI assistant to help entry-level professionals tackle the language barrier of workplace jargon.

ROLE

Research

Strategy

UX/UI Design

TEAM

Nithya Charles, Art Director

Logan Furrey, Copywriter

Alicia Rydel, Product Designer

TIMELINE

12 Weeks

TOOLS

Figma

Photoshop

Notebook LM

Illustrator

ROLE

Research

Strategy

UX/UI Design


TOOLS

Figma

Photoshop

Illustrator

TYPE

Nithya Charles, Art Director

Logan Furrey, Copywriter

Alicia Rydel, Product Designer

TIMELINE

6 Weeks

THE ASK

Introduce a new product or service that equips Gen Z with the knowledge they need to succeed professionally

PROBLEM

Workplace jargon is the new language barrier and its causing 50% of Gen Z to make mistakes at work.

OPPORTUNITY

LLMs have proven to be excellent translation assistants, but often cumbersome to access since they most often are dispersed across platforms.

SOLUTION

Create a customizable AI language assistant and integrate it into the collaboration tools extension professionals use to do their work.

Background

It's estimated that interior designers dedicate nearly 25% of their billable hours to sampling-related tasks.
The process of sampling physical materials is a critical but highly time consuming task for interior designers.

Traditionally, its been rife with pain points such as sourcing from independent manufacturers, navigating inconsistent distribution models, and receiving wasteful packaging.

With its launched in 2019, Material Bank revolutionized this process.

Its centralized platform provides designers with access to 300,000+ SKUs from hundreds of brands and next-day delivery for orders placed by 2:00 PM—all in a single, reusable box.

And its augmenting the platform with tools to provide even more value to designers.

In 2022, Material Bank launched an integrated design tool called "boards". A simple but effective feature that let's designers save and organize products without placing a sample order.

Despite its substantial growth, attracting over 100,000 designers since it's launch, Material Bank is currently facing the challenge of retaining manufacturers (brands) on its platform.

THE ASK

Reduce the turnover of manufacturer (Brand) enrollment on Material Bank’s platform.

THE ASK

Reduce the turnover of manufacturer (Brand) enrollment on Material Bank’s platform.

PROBLEM

PROBLEM

OPPORTUNITY

OPPORTUNITY

Problem

87% of Spotify's revenue comes from Premium subscriptions, but only 40% of users subscribe to Premium.

Statista, 2023

60%

60%

60%

Ad-tier users

Ad-tier users

Ad-tier users

40%

40%

40%

Premium users

Premium users

Premium users

Spotify users

by subscription type

13%

13%

13%

Revenue from Ad-tier

Revenue from Ad-tier

Revenue from Ad-tier

87%

87%

87%

Revenue from Premium

Revenue from Premium

Revenue from Premium

Revenue generated

by subscription type

Opportunity

Spotify playlists are the contemporary mix-tape, with one significant difference— the music is rented.
Spotify playlists are the contemporary mix-tape, with one major difference—
the music is rented.
Users who create playlists are

80%

more likely to convert to Spotify Premium.
Playlist creators are
Playlist creators

47%

of music streamers still buy physical music.

Mintel, 2023

Vinyl record sales represented

72%

of non-digital music revenue in the US.

RIAA, 2023

In 2021, vinyl record sales reached
In 2021, vinyl sales reached

$1B

in sales for the first time since 1985.

RIAA, 2023

Spotify can incentivize free users to upgrade to Premium with a new feature allowing them to own their favorite playlists in physical form.
Jarla is an AI-powered language assistant that helps users expand their professional vocabulary and gain insights about common jargon used throughout their organization.

Key Features

Glossaries

Customizing the user’s experience with industry and business specific datasets.

Google Workspace Add-on

Offer real-time, easy-to-access support where workers are already doing their work.

Web Dashboard

Analyze user’s activity to track learning, provide insights, and offer opportunities for continuing education.

Glossaries

Material Bank has already begun to augment the platform with design tools. A recent example of this is the “Boards” tool, a Pinterest-like feature which allows designers to save and organize products prior to placing a sample order. However, in my usability testing, I found that designers were either unaware of, or could not find the Boards tool on the website.

Google Workspace Add-on

In our conversations with entry-level professionals, we discovered that they already using AI at work, but the tools they are using were scattered across multiple platforms. To make Jarla truly valuable tool to workers, we needed to make it readily available within platforms where workers are already doing their work. And with access to data across all the Google workspace apps, Jarla delivers support that's tailored to the user's organization and frequent collaborators.

Gmail

1

The "identify jargon" feature highlights words and phrases in the email. Users can then select a word or phrase for a simple definition.

2

The "add to deck" feature saves the word or phrase in the user's "jargon deck".

3

When drafting a response to the email, Jarla uses data from all the workspace apps to provide a response that's tailored to the sender.

Calendar

1

The hero highlights the “boards” design tool and links to a tutorial where she can learn about how it can speed up her workflow

2

A collapsable side menu improves access to a user’s account-related features and distinguishes them from product browsing navigation

3

When returning to the site, users now see their most recent project activity / content that allows them to quickly resume their workflow

Meet

1

The hero highlights the “boards” design tool and links to a tutorial where she can learn about how it can speed up her workflow

2

A collapsable side menu improves access to a user’s account-related features and distinguishes them from product browsing navigation

3

When returning to the site, users now see their most recent project activity / content that allows them to quickly resume their workflow

Chat

1

The hero highlights the “boards” design tool and links to a tutorial where she can learn about how it can speed up her workflow

2

A collapsable side menu improves access to a user’s account-related features and distinguishes them from product browsing navigation

3

When returning to the site, users now see their most recent project activity / content that allows them to quickly resume their workflow

Web Dashboard

Material Bank has already begun to augment the platform with design tools. A recent example of this is the “Boards” tool, a Pinterest-like feature which allows designers to save and organize products prior to placing a sample order. However, in my usability testing, I found that designers were either unaware of, or could not find the Boards tool on the website.

1

The hero highlights the “boards” design tool and links to a tutorial where she can learn about how it can speed up her workflow

2

A collapsable side menu improves access to a user’s account-related features and distinguishes them from product browsing navigation

3

When returning to the site, users now see their most recent project activity / content that allows them to quickly resume their workflow

Reflection

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